Merlin's Pantry support

Email [email protected] and a human will answer.

Common questions

Do I need an account?

No — you can use the core of the app (ingredient matching, percent match, and the missing-ingredient and shopping lists) without an account, and you can save recipes and create your own on the device without one too. Creating an account — email, Apple, or Google — is optional. Cross-device sync of your saved and personal recipes requires an account and a paid Sorcerer subscription.

How do I delete my account and data?

In the app, open Account and use the account-deletion option. This removes your account and the data tied to it. You can also email support and we will do it for you.

How do I restore a subscription on a new device?

Sign in with the same Apple ID that bought the subscription, open the app, and use Restore purchases on the upgrade screen.

How do I cancel?

Subscriptions are billed by Apple, so cancellation happens in iOS Settings → your name → Subscriptions. Cancelling stops renewal; you keep access until the paid period ends.

Why is a recipe I saved showing as a placeholder?

Recipes that come from a third-party provider are stored as a reference and re-fetched fresh when you open them, because their terms do not allow us to keep copies. Your own recipes are stored in full.

Report a problem

Email [email protected] with your device model, iOS version, and what you were doing. Screenshots help.